About Legalio
Your privacy is important to us.This Privacy Policy explains how Legalio Limited (“Legalio”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you use our website and platform at Legalio.es (the “Platform”).
Legalio Limited is a company registered in the United Kingdom and operates a legal matchmaking platform connecting users with independent lawyers in Spain.By accessing or using the Platform, you agree to this Privacy Policy.
Who this policy applies to
This policy applies to:
- visitors to our website,
- users creating accounts
- users seeking legal services
- lawyers using the platform
- anyone communicating with Legalio.
Our services are intended for adults only. We do not knowingly collect data from minors.
Data we collect
We collect personal data you provide directly and data generated through your use of the Platform.
This may include:
Identity & contact data
- name
- email address
- phone number
- address
- identification numbers when required for legal services
Account & transaction data
- login credentials
- payment and billing information
- invoices and transaction records
= services requested
Legal case information
- information you provide about your legal situation
- documents uploaded to the Platform
Technical & usage data
- IP address
- browser type
- device information
- platform activity logs
- cookies and analytics data
We only collect data necessary to operate the Platform.
Eligibility
You must be at least 18 years old to use the Platform.
By using Legalio, you confirm that:
1. The information you provide is accurate.
2. You have legal capacity to enter into contracts.
3. You are using the service for lawful purposes.
Legal Basis for processing (GDPR)
We process personal data based on: contractual necessity (to provide the service), consent (where required), legitimate interests (platform operation & security), legal obligations
Sharing of Data
We share personal data only when necessary.
With lawyers
Information relevant to your legal case is shared with the matched lawyer so they can provide services.
With service providers
We use trusted third-party providers for:
- payment processing
- hosting & infrastructure
- analytics
- email communication
These providers are bound by confidentiality and data protection agreements.
Legal requirements
We may disclose data if required by law, court order, or regulatory authority.
Business transfers
If Legalio is involved in a merger, acquisition, or sale, your data may be transferred as part of that transaction.
We do not sell or rent personal data to advertisers.
International Transfers
Because Legalio Limited is UK-based, your data may be transferred outside the European Economic Area. When we transfer data internationally, we use appropriate safeguards such as:
- Standard Contractual Clauses
- GDPR-compliant processors
- equivalent legal protections
Data Retention
We retain personal data only as long as necessary:
- while your account is active
- to fulfill legal and contractual obligations
- for fraud prevention and dispute resolution
After the retention period expires, data is securely deleted or anonymized.
Security
We use technical and organizational security measures to protect personal data, including:
- encryption
- secure servers
- restricted access controls
- regular monitoring
No system is 100% secure, but we take reasonable steps to safeguard your information.
You are responsible for keeping your login credentials confidential.
Cookies
We use cookies to operate and improve the Platform.
Essential cookies
Required for account login and platform functionality.
Analytics cookies
Used to understand how users interact with the Platform.You can disable cookies in your browser settings, but some features may not work properly.We request consent for non-essential cookies where required.
Automated processing
Some platform functions may involve automated processing to match users with lawyers.
These tools assist our service but do not replace human oversight.
You may request human review of automated decisions affecting you.
Your rights under GDPR
You have the right to:
- access your personal data
- correct inaccurate data
- delete your data
- restrict processing
- object to processing
- withdraw consent
- request data portability
- lodge a complaint with a supervisory authority
We will respond to valid requests within legal timeframes.
Third-party links
Our Platform may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.
Data Breach Notification
If a data breach occurs that poses risk to your rights, we will notify the relevant authority and affected users as required by GDPR.
Changes to this Policy
We may update this Privacy Policy periodically.
Continued use of the Platform after updates means you accept the revised policy.
Contact
For questions, complaints, or legal notices:
Legalio Limited
Email: support@legalio.es
